Capita, founded in 1984, is the United Kingdom's largest business process outsourcing company. The firm employs approximately 34,000 people and serves a range of public and private sector clients. Its operations span the UK, Europe, Africa, and Asia.
The company's core activities involve delivering essential services at scale, with a growing focus on AI and automation. Its client base includes central government departments, the NHS, the BBC (managing the television licence), and various local government authorities. The firm also provides services to the defence sector.
Capita's work in the infrastructure and technology space involves managing and supporting complex operational systems for its clients. This includes a significant portfolio of government contracts where data processing and secure information management are critical components of the service delivery.
