ING is a global bank with operations in more than 40 countries and a strong presence across Europe. It serves over 38 million customers through three main business lines: digital banking, retail banking for individuals managing daily finances, and wholesale banking for corporations with complex financing needs. The bank employs more than 60,000 people across these operations.
The company positions itself as a pioneer in digital banking, emphasising simplicity, transparency, and accessibility in financial services. It operates retail banking services alongside corporate offerings, providing a range of solutions from personal account management to sophisticated wholesale banking support.
Beyond traditional banking, ING has integrated sustainability into its core strategy, with dedicated focus on climate, nature, and social financing initiatives. This reflects the bank's stated approach of supporting the transition to a better future through how it finances and works with customers and counterparties.