LDex provides carrier-neutral colocation and connectivity services across the United Kingdom, operating data centres in London and Manchester. The company offers premium colocation space, low-latency connectivity solutions, managed cloud services integrated with Microsoft Azure and Amazon Web Services, and streaming media capabilities. Since its acquisition by iomart Group plc in late 2018 and subsequent integration into iomart's operations by April 2021, LDex operates as part of a larger hosted infrastructure provider.
The company's service architecture centres on mission-critical requirements and high-availability engineering. LDex emphasises 100% uptime commitments and round-the-clock support across its colocation and connectivity offerings, serving customers whose operations demand continuous availability. The carrier-neutral positioning allows customers to select their preferred network providers, reducing vendor lock-in for organisations with complex connectivity needs.
LDex expanded its service portfolio through the acquisition and rebranding of Ping Networks as LDeX Connect Ltd, strengthening its connectivity capabilities. The company serves enterprises and organisations with global footprints, positioning itself as a trusted provider for infrastructure that cannot afford downtime.