Data Center Operations Technician 3

Full-Time Data Center Operations Technician Level 3 #14314- Local applicants required

*Internal applicants currently being interviewed

Location: Lulea, Sweden - Onsite daily

Hours: Monday through Friday 9am to 6pm.

We are seeking a highly skilled and motivated Data Center Operations Technician 3 to join our dynamic infrastructure operations team. In this role, you will be responsible for the diagnosis, troubleshooting, and repair of servers. The ideal candidate will possess a deep understanding of data center environments, repair experience, and a proficiency in Linux-based operating systems. You will play a critical role in ensuring the stability, reliability, and efficiency in data center infrastructure.

Experience, Skills and Qualifications Required

⁠Experience:

Minimum of 3-5 years of experience in a data center environment, with a significant focus on hardware troubleshooting and repair
A minimum of 2 years of hands-on experience with Linux operating systems (e.g., RHEL, CentOS, Ubuntu) in a server environment is mandatory

Technical Skills:

Expert knowledge of x86 server architecture and components
Proficiency in diagnosing and repairing server hardware
Strong understanding of network hardware, including switches, routers, and firewalls
Solid command of Linux/Unix command-line tools for diagnostics and troubleshooting
Familiarity with data center infrastructure management (DCIM) and ticketing systems
Experience with structured cabling and fiber optic connectivity

Certifications(Preferred but not required)

CompTIA A+
CompTIA Server+
CompTIA Linux+ or LPI certification
Vendor-specific hardware certifications

Physical Requirements

• Ability to safely lift, push, pull, and move items weighing up to 50 pounds.
• Walk, squat and climb for extended periods of time.
• Ability to work in environments that may include areas reaching temperatures of 90+ degrees Fahrenheit at times.
• Travel required up to 25%.
• Valid REAL ID or other federally accepted identification for U.S. travel.
• Reliable transportation for moving between locations on campus.
• Ability to work overtime and/or weekends as required.

Responsibilities and Tasks

Hardware Troubleshooting & Repair:

Diagnose and resolve complex hardware failures on a variety of servers, including motherboards, CPUs, RAM, and storage devices
Perform component-level repairs and replacements on servers and other data center hardware
Manage and execute the hardware break/fix process, ensuring minimal downtime and adherence to service level agreements (SLAs)
Conduct root cause analysis of hardware failures and provide recommendations for preventative measures

Linux System Administration:

Utilize Linux command-line interface (CLI) for system monitoring, troubleshooting, and configuration
Assist in the deployment and provisioning of new servers running various Linux distributions
Troubleshoot boot-level and OS-level issues on Linux servers
Work with engineering teams to resolve escalated technical issues related to the interaction between hardware and the Linux OS

Data Center Operations:

Manage data center inventory, including spare parts and retired assets
Maintain detailed documentation of all hardware repairs, changes, and configurations
Participate in on-call rotations to respond to after-hours emergencies (if applicable)
Adhere to all safety and security protocols within the data center environment

Mentorship & Collaboration:

Provide training and guidance to team members on best practices for hardware repair and troubleshooting
Collaborate with network, storage, and other infrastructure teams to resolve complex, cross-functional issues

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