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Join Milestone! Data Center Operations employees are key players in powering the backbone of cutting-edge Data Centers! You’ll be responsible for supporting installs, troubleshooting and maintaining servers, while playing a vital role in keeping critical operations running smoothly and seamlessly. Experience the thrill of hands-on work in a dynamic, tech-driven environment where your efforts directly impact the success of state-of-the-art data infrastructure.
Data Center Technician L2:
How You Will Make a Difference:
- Support installs, troubleshooting, and maintenance of servers, networking equipment, and cabling
- Use command-line tools on Linux and client-specific systems for diagnostics and management
- Provide first-level triage and support debugging IT hardware issues
- Manage server repair queue, execute hardware repairs, and supervise custom builds/reworks
- Coordinate with partner teams and support vendor visits on-site
What You Will Need to Succeed:
- Minimum 2 years of experience in data center operations or IT infrastructure support
- Knowledge of PC and server hardware
- Proficient with Linux command line and common UNIX tools
- Strong communication skills and ability to switch between technical and interpersonal tasks
- Physically capable of lifting/moving 50+ pounds; self-motivated with a detail-oriented mindset
Data Center Technician L3:
How You Will Make a Difference:
- Support installs, troubleshooting, and maintenance of servers, networking equipment, and cabling
- Use command-line tools on Linux and client-specific systems for diagnostics and management
- Provide first-level triage and support debugging IT hardware issues
- Manage server repair queue, execute hardware repairs, and supervise custom builds/reworks
- Coordinate with partner teams and support vendor visits on-site
What You Will Need to Succeed:
- Minimum 4 years of experience in data center operations or IT infrastructure support
- Knowledge of PC and server hardware
- Proficient with Linux command line and common UNIX tools
- Strong communication skills and ability to switch between technical and interpersonal tasks
- Physically capable of lifting/moving 50+ pounds; self-motivated with a detail-oriented mindset
Data Center Logistics Associate L1:
How You Will Make a Difference:
- Work on a team of logistics specialists who work together and independently as required
- Maintain strict inventory control and conduct accurate system transactions
- Ensure accurate and timely shipments and receipts
- Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and
- protocol
- Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
- Commit to excellence in your contribution to overall Service Delivery
- Align with our Milestone Core Values of a Sense of Urgency, Collaboration, Open Honest Respectful Communication, Do What We Say, and going Above and Beyond
What You Will Need to Succeed:
- High School Diploma or GED equivalent
- Minimum 1 year of operations or material handling experience in a warehouse, manufacturing, or distribution center environment
- Ability to work with instruction as part of a larger team
- Initiative to complete tasks as assigned independently of the team
- Agility to manage changing workload priorities as directed
- Ensure a positive, respectful, and professional attitude in everything you do
- Competency in understanding and performing workplace safety basics Good written and verbal communication skills
- Inventory control skills, manage priorities and workflow Computer, iPad, and iPhone literate
- Proficient in Windows, Apple (Mac and iPad) and peripheral devices
- Experience driving forklift or electric pallet jack experience
- Motor Vehicle Record (MVR) will be required prior to operating any company vehicle onsite