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Responsible for effective delivery of technical support and installations. This will include break-fix tasks, includes hardware, network, cabling and rack deployments, site planning, problem escalation and managing installations in an Oracle Cloud Infrastructure (OCI) datacenter.
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Pprioritize ticketing queues, resolving escalations, and clearing blocking issues to enable continued delivery of
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technician activities in accordance with internal polices and service level agreements.
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Provide 24x7 site coverage for Oracle OCI datacenter sites and be part of Shift ROTA's to cover 24x7
- Locations
- Navi Mumbai, Maharashtra, India