Catalyst Foundations Data Center Technician - Trainee Program
Overview
Oracle Cloud Infrastructure (OCI) is seeking skilled technicians to join our Infrastructure Operations team through the Catalyst Program – Velocity Track, designed to accelerate the development of high-potential operational talent into advanced technical roles. Successful candidates will be considered for full time permanent opportunities at the conclusion of the Trainee Program.
OCI operates one of the world's largest cloud infrastructures, supporting mission-critical services for customers around the globe. Our teams maintain the servers, storage, networking, power, cooling, and operational systems that keep Oracle Cloud running securely, reliably, and efficiently.
The Catalyst Velocity Data Center Technician performs operational and technical work with limited supervision and is responsible for supporting hardware installations, break/fix activities, cabling infrastructure, inventory operations, and technical troubleshooting. Technicians at this level are expected to demonstrate greater technical proficiency, independent decision-making, operational ownership, and peer leadership while contributing to continuous improvement initiatives.
Minimum Qualifications (At least ONE of the following)
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Minimum Diploma/Bachelors in IT, Computer Science, Electronics or related technical discipline
- Two (2) years of experience in data centre operations, technical support, IT infrastructure, networking, telecommunications electronis or related technical field
Preferred Qualifications (Not Mandatory)
- Previous experience supporting data center or cloud infrastructure environments.
- Experience with ServiceNow, JIRA, or similar ticket management platforms.
- Familiarity with enterprise server, storage, and networking equipment.
- Knowledge of TCP/IP networking fundamentals.
- Linux command-line experience.
- Experience with RAID, fiber optics, and structured cabling systems.
- ESD, electrical safety, ladder, powered equipment, server lift, or related certifications.
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Experience supporting enterprise-scale IT infrastructure.
Knowledge, Skills & Competencies
- Working knowledge of server hardware, storage, and networking technologies.
- Ability to troubleshoot routine operational and technical issues with limited supervision.
- Strong procedural discipline and documentation skills.
- Demonstrated attention to detail, quality, safety, and operational rigor.
- Ability to identify opportunities for operational improvement.
- Ability to mentor and support developing technicians.
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Effective communication across teams and stakeholders.
Physical & Work Requirements
- Ability to lift up to 20kgs safely.
- Ability to climb ladders, work at height, and operate in confined spaces as required.
- Ability to perform physically demanding work in a data center environment.
- Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based.
- Reliable transportation to the assigned data center location.
- Ability to travel locally and up to 5% domestically as required.
- Visa sponsorship is not available. You must have full work rights in Malaysia.
Additional Information
If you do not meet the minimum qualifications for the Velocity Track please apply for the Catalyst Foundations Data Centre Technician - Trainee Program.
Anticipated Start Date (subject to change): 31 August 2026