ZCA Digital srl

ZCA Digital srl is an Italian IT company formed from the merger of Zero Carbon Audit, a sustainability-focused startup, and Sinergidea, a long-established Italian provider of Contact Center, Unified Communications and software development solutions. The combined business works across information technology, contact centre and unified communications, software development, environmental sustainability and IT staffing. It operates from offices in Milano and Novara and serves customers across Italy.

Technical work centres on the design and management of omnichannel Contact Center platforms for organisations of any size, alongside Unified Communications and custom software development. The company develops artificial-intelligence products in-house, notably BOT and VoiceBOT systems, and integrates them into software and unified communications projects. Consolidated experience is paired with continuous research into current methodologies and best practices.

A second strand of activity addresses sustainability reporting and measurement. Green Web Meter is used to draw up sustainability reports (bilanci di sostenibilità) and to calculate carbon footprint, supporting ESG reporting and green IT objectives. The company positions itself as a partner for sustainable digital transformation and develops products intended as novelties in the global IT market.

IT staffing services place specialists with client companies, drawing on a network of more than 4,000 professionals.