We are looking for aData Center Engineer – L1to support day-to-day operations of the data
center environment. The role involves monitoring infrastructure, performing basic
troubleshooting, supporting hardware installations, and ensuring uptime of servers and
network devices. The ideal candidate should have foundational knowledge of data center
operations, networking, and system monitoring.
Key Responsibilities:
Monitordata center infrastructure, servers, and network devicesusing monitoring
tools.
Performfirst-level troubleshootingfor hardware, network, and connectivity issues.
Escalate incidents toL2/L3 teamsas per defined escalation matrix.
Assist inrack and stack activitiesincluding server installation, cabling, and labeling.
Performroutine health checksof servers, storage, and network equipment.
Maintaindocumentation of incidents, configurations, and maintenance activities.
Supportpatching, upgrades, and preventive maintenance activities.
Ensuredata center access control and security compliance.
Monitorpower, cooling, and environmental conditionsin the data center.
Coordinate with vendors forhardware replacement and support activities.
Requirements
Technical Expertise
Basic understanding ofData Center Infrastructure(rack, stack, cabling, power
distribution, cooling systems).
Knowledge ofserver hardware componentssuch as CPU, RAM, RAID, storage drives,
and motherboard troubleshooting.
Familiarity withoperating systems installation and basic administration(Windows /
Linux).
Basic networking knowledge includingIP addressing, subnetting, VLANs, DNS, DHCP,
and TCP/IP protocols.
Understanding ofstructured cabling and fiber connectivityin a data center
environment.
Experience withhardware installation, server mounting, and cable management.
Basic exposure tomonitoring tools and ticketing systemsfor incident management.Ability to performinitial troubleshooting of servers, network devices, and connectivity
issues.
Basic knowledge ofdata backup and storage concepts.
Understanding ofdata center safety, security, and access control procedures.
Exposure toremote management tools (iLO / iDRAC / IPMI)is an added advantage.
Basic understanding ofvirtualization technologies such asVMware vSphere or
Microsoft Hyper-V.
Required Qualifications
Bachelor’s degree in Computer Science / Information Technology / Electronics / related
field
Diploma in IT / Networking / Hardware
Basic certificationinNetworking or Infrastructuresuch as:
Cisco Certified Network Associate (CCNA)
CompTIA Network+
CompTIA A+
Microsoft Certified: Azure Fundamentals
Red Hat Certified System Administrator (RHCSA)
- Locations
- Chennai, Tamil Nadu, India · Mumbai, Maharashtra, India
- Education
- bachelor degree and associate degree