Astreya is a global managed IT services provider founded in 2001 and headquartered in San Jose, California. The company designs, deploys, and manages complex technology environments for enterprises across more than 40 countries, supporting over 500,000 end users and managing 1.5 million tickets annually with an average customer satisfaction score of 4.95 out of 5.
Among its technical domains are data center management, cloud infrastructure, AI, cybersecurity, network management, and data engineering. Astreya describes itself as AI-first, applying artificial intelligence and automation across its service delivery. It has developed proprietary AI agent and automation frameworks including Ara, Lynx, Pictor, and AI OpsHub, as well as production-ready AI solutions published on platforms such as the ServiceNow Store and Databricks Marketplace.
The company's approach centers on shifting operations from reactive incident handling to predictive, intelligent service delivery. Its services span digital workplace services, AV workplace collaboration, service desk operations, and IT asset management, delivered through what it characterises as reusable intellectual property and pre-built accelerators.
