As a Data Center Technician, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling.
• Understand the overall ticket management process
• Start to understand, learn, and apply diagnostic methods to troubleshoot data center equipment
• Pull required inventory as defined by the inventory process with accuracy
• Update inventory systems as required
• Start to understand, learn, and apply server repair methods to data center equipment
• Repair servers (replace hard drives; replace bad sticks of RAM, motherboards, etc.)
• Physically assist in moving and racking equipment as directed for special projects
• Other tasks as required by management
Skills
• College degree or equivalent in a technology-related field a plus
• Basic knowledge of and hands-on experience with computer hardware
• High level of written and oral fluency in English
• Self-motivated, professional, and high level of attention to detail
• Ability to learn new software quickly
• Strong ability to multi-task
• Able to safely lift and move a minimum of fifty (50) pounds