Operations Design & Development Manager
Location : Hamburg, Berlin, Düsseldorf (Hilden), Leverkusen, Stuttgart (Böblingen), with Düsseldorf or Stuttgart area
KEY ACCOUNTABILITIES
Project Execution
· Oversee project execution to ensure quality standards and deliverables are met
· Lead project planning, scheduling, and resource allocation to ensure on time delivery
· Prepare progress reports and maintain accurate project documentation
· Manage stakeholders and maintain clear communication across all project phases
· Monitor project budget, control costs, and ensure financial compliance
· Identify risks, implement mitigation strategies, and resolve issues proactively
Sales Engagement & Customer Support
· Understand customer requirements and take responsibility for the overall solution presented to the business and customer.
· Work closely with Account Managers to produce comprehensive solutions, including layouts and costs, for sales opportunities. Considering timing, site location, and product sets.
· Collaborate closely with Operations, Design and Construction, and other departments to build comprehensive technical solutions.
· Support the technical classification of opportunities.
· Work with Bid Management and Sales to develop solutions that meet both customer requirements and AtlasEdge business needs and respond to RFP (Request for Proposal), ensuring timely replies
· Manage technical items and questions during face-to-face meetings or calls with customers.
· Deliver clear explanations of AtlasEdge's product portfolio.
· Comprehend clients' operational business needs, including factors shaping their business and challenges they face, to ensure AtlasEdge effectively meets those needs.
Site Expertise and Operational Collaboration
· Develop expert understanding of AtlasEdge sites, including capacity (space and power).
· Appreciate how a given site can further develop or expand.
· Ensure operational teams agree on all proposed solutions.
· Maintain high-level knowledge of upcoming sites in the AtlasEdge portfolio.
· Coordinate internal meetings with key stakeholders to address operational/service issues, gain buy-in for solutions, and work collaboratively to resolve problems promptly. Escalate to the Service Design Senior Manager and/or VP, Client Services when necessary.
· Identify compliances and deviations in customer requirements against current AtlasEdge product offerings.
Proficiency in Software:
· Using tools for planning, scheduling, tracking, and reporting (e.g., Microsoft Project, Jira, Asana, Trello).
· Visio
· AutoCAD
Preferred Qualifications:
· Bachelor’s degree in computer science, Information Technology, electrical engineering or or an equivalent qualification.
· Proven experience (5years) in managing Data Centers’ projects, demonstrating increasing responsibility.
· Strong understanding of project management methodologies
· Experience with project management software and tools.
· Excellent leadership, communication, interpersonal, and negotiation skills.
· Ability to effectively manage and motivate cross-functional teams.
· Strong problem-solving and decision-making abilities.
· Ability to work under pressure and manage multiple projects simultaneously.
· Experience in customer-oriented roles
· Very good written and spoken German and English
- Education
- bachelor degree
- Experience
- 5+ years