Motive

Motive builds intelligent device management, service management, and automation software that connects consumers to the internet and enables self-managing digital services. Founded in 1997, the company sells to telecom providers, network operators and enterprises, supplying the software layer that keeps large, fragmented device estates running with minimal manual intervention.

The scale of that estate is considerable. Motive's intelligent device management software handles more than 1.8 billion devices spanning over 120,000 device models, allowing devices to install, configure, repair and update themselves. Its service management software powers more than 150 telecom providers, network operators and enterprises, while its automation capabilities underpin over 10 million self-service sessions and support more than 1 million customer service representative users. The company operates across more than 65 countries.

Motive's technical work spans device management, service management, automation software, IoT services, self-service and self-healing systems, and telecom network management. Its stated focus is on removing the cost and complexity of managing today's digital services, applied across telecommunications, network operators, enterprise services, IoT and mobile or connectivity services.