Contributes to tracking and monitoring ongoing Data Center critical infrastructure maintenance and repair for all service lines to pre-defined service level agreements (SLAs). Participates in managing incidents that impact Data Center infrastructure services and the proactive and timely resolution of such incidents. Supports on-site data centers operations in relation to the engineering infrastructure. Contributes to the creation and upkeep of best-in-class policies and procedures. Participates in training programs for newer members of the team.
- Locations
- Abilene, Texas, United States