Identifies opportunities to replace or upgrade server components. Validates cabling and confirms that the network environment is properly built and connectivity has been established.
Monitors and assigns work within the ticketing system, mentors less experienced technicians, and implements technical solutions. Provides training on advanced troubleshooting and repair techniques aligned with corporate objectives, while adhering to standard operating procedures (SOPs) and methods of procedure (MOPs) for operational data center change-control processes.
Acts as a technical liaison between technical and non-technical teams, providing subject-matter expertise to identify and mitigate resiliency, reliability, and availability risks.
- Locations
- Chile