Sr. Director, Design Quality & Reliability – OCI Data Center Infrastructure

The Sr. Director will partner closely with Construction, Supply Chain, Product Engineering, Operations, and strategic suppliers to ensure OCI infrastructure platforms consistently meet aggressive reliability, availability, and lifecycle performance objectives.

Key Responsibilities

Build and Lead the Function

• Establish and scale OCI’s Design Quality & Reliability organization for AI data center infrastructure. 
• Develop the strategy, operating model, governance, metrics, and execution roadmap for the function. 
• Build and lead a high-performing multidisciplinary team spanning reliability engineering, supplier quality, design assurance and validation,. 
• Define organizational processes and standards for quality and reliability across the infrastructure lifecycle. 

Design Quality & Reliability Leadership

• Ensure infrastructure designs meet OCI reliability, resiliency, maintainability, and lifecycle performance requirements. 
• Drive design assurance processes that validate design intent against operational requirements and long-term reliability objectives. 
• Lead cross-functional design reviews focused on reliability risk reduction, failure prevention. 
• Establish reliability engineering methodologies including FMEA, fault tree analysis, accelerated life testing, and design-for-reliability practices. 

Product Quality & Supplier Reliability

• Define qualification and acceptance criteria for critical infrastructure products and systems used in OCI data centers. 
• Establish product quality benchmarks and reliability performance targets, including AFR (Annualized Failure Rate), IDR, MTBF, and other key reliability indicators. 
• Develop supplier quality management frameworks and collaborate with strategic suppliers to improve product reliability and manufacturing quality. 
• Support root cause analysis and corrective action processes for field failures and reliability excursions.  

Metrics, Benchmarking & Continuous Improvement

• Develop KPI dashboards and measurement systems to benchmark design and product reliability performance across the OCI infrastructure portfolio. 
• Analyze field performance data, warranty trends, operational incidents, and failure modes to identify systemic improvement opportunities. 
• Establish data-driven processes to recommend and implement design, component, or supplier changes that improve quality, reliability, and operational efficiency. 
• Benchmark OCI performance against hyperscale and industry best practices. 

Cross-Functional Partnership

• Partner with Infrastructure Capacity Delivery, Operations, Supply Chain, and Product teams to ensure reliability objectives are embedded throughout the lifecycle. 
• Influence strategic technology and supplier selection decisions using quality and reliability data. 
• Provide executive-level reporting on reliability performance, risks, and improvement initiatives.