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Senior Manager, Data Center Site Operations

ThailandFull-time3d ago

Key Responsibilities

  • Lead overall operations of OCI data center facilities, ensuring high availability, reliability, safety, and operational excellence.
  • Manage and develop teams of Data Center Operations Engineers, Facility Engineers, Technicians, and vendors.
  • Drive site readiness for new deployments, capacity expansions, AI infrastructure rollouts, and liquid-cooling implementations.
  • Partner with Engineering, Network Operations, Construction, Capacity Planning, Security, and Global Operations teams to support business growth.
  • Oversee deployment of server, storage, and network infrastructure at hyperscale scale.
  • Manage critical electrical infrastructure (UPS, generators, switchgear, substations, PDUs, ATS/STS, power distribution systems).
  • Manage critical mechanical and cooling infrastructure (chillers, cooling towers, CRAH/CRAC systems, liquid cooling, CDUs, BMS).
  • Lead commissioning, operational acceptance, and readiness reviews for new facilities and infrastructure.
  • Monitor environmental and operational metrics using BMS, DCIM, EPMS, and related monitoring platforms.
  • Own vendor and colocation provider relationships, SLA compliance, governance reviews, and escalations.
  • Lead incident response, change management, root cause analysis (RCA), and risk mitigation activities.
  • Manage site KPIs, operational reporting, budgets, forecasting, and continuous improvement initiatives.