This role will be based in Nashville, TN or Atlanta, GA
Key Responsibilities
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Own vendor execution activities across assigned sites, services, or programs, ensuring contracts and service scopes are carried out in alignment with uptime, safety, quality, and operational expectations.
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Support end-to-end vendor lifecycle activities, including selection support, onboarding, contract implementation, performance tracking, issue management, and compliance follow-up.
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Track vendor performance against SLAs, KPIs, quality standards, safety requirements, and delivery commitments; drive corrective actions and escalate recurring or systemic issues.
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Coordinate closely with Site Operations, Facilities, Engineering, Procurement, Finance, Legal, Compliance, and other business partners to ensure timely resolution of vendor-related issues.
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Lead or support vendor performance reviews and provide clear, data-backed reporting to site, regional, or functional stakeholders.
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Support vendor risk assessments and business continuity planning for critical service providers, including escalation support and contingency planning where appropriate.
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Help ensure vendor documentation, records, contracts, insurance, certifications, compliance artifacts, and other required materials are complete and current.
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Identify performance gaps, execution risks, commercial concerns, or process inefficiencies and drive improvements that strengthen vendor reliability and service consistency.
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Support service transitions, vendor changes, scope expansions, and performance interventions in partnership with internal stakeholders.
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Maintain accurate systems, trackers, and reporting related to vendor performance, compliance status, contract requirements, and operational issues.
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Reinforce Oracle standards for safety, accountability, communication, and process discipline across vendor interactions.
Ideal Candidate Profile
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3–5+ years of experience in vendor management, supplier management, contract administration, operations coordination, procurement support, facilities support, or related roles.
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Experience managing or supporting critical vendors in data centers, facilities, construction, utilities, manufacturing, logistics, telecom, or other regulated or uptime-sensitive environments.
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Strong contract and commercial awareness, with confidence navigating service issues, performance expectations, and vendor accountability.
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Working knowledge of safety, compliance, and risk-management practices in operational environments.
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Bachelor’s degree in Supply Chain, Business, Operations, Facilities, Procurement, or related field preferred; equivalent experience also valued.