SQA Services, founded in 1995, provides managed supplier quality services - audits, inspections, engineering and corrective action - via experts in 90+ countries and its STEPQ cloud platform.
SQA Services, Inc., founded in 1995, provides managed supplier quality services to companies operating complex global supply chains. Its work covers quality audits and assessments, product inspections, quality engineering, and corrective action management, delivered by quality experts deployed in more than 90 countries. The firm serves industries where supply-chain failure carries significant risk, including aerospace, defense, life sciences, medical devices, energy, and pharmaceutical and vaccine manufacturing.
Central to its offering is STEPQ, a secure cloud-based platform launched in 2000 that provides real-time visibility and control of supplier quality performance, supporting analytics across distributed supplier networks. Alongside the platform, SQA Services supplies hands-on managed solutions, deploying specialists to run audits, inspections, and corrective action programmes on behalf of clients.
The company's roots trace to the 1970s, when Jim McKay pioneered supplier quality management services; it was later founded and is led by Jim McKay and his son, J. Michael McKay. Operating for more than 30 years, SQA Services states a mission of 'Protecting Through Quality' and positions itself as a flexible global resource for quality-critical work, with experience supporting initiatives such as COVID-19 vaccine manufacturing and aerospace recovery programmes.
