As Security Operations, you will provide services to cover security operation related work in client’s data center, including foot patrols, complete forms, reporting, safety escalations, call-outs and response to incidents and safety events.
Responsibilities:
- Work in customer's leased or owned data centers, operated spaces, and other areas as designated, providing on-site security support.
- Hands-on involvement for assigned data center activities such as: conducting daily site walks, diagnosing security hardware issues and reporting findings for immediate escalation.
- Conduct inspections via provided forms of critical spaces within the Data Center, including Data Halls, Storage Rooms, loading docks, and other areas as assigned.
- Support security & safety incidents as a first responder, documenting findings and providing written reports.
- Support high value/high priority rack moves and deployments, as a security overseer.
- Participate in the site safety compliance program by reporting violations.
- Participate in physical audits for data center infrastructure.
- Serve as the primary responder for security related incidents at site.
- Participate in developing site related processes & standard operating procedures (SOPs).
- 100% onsite support with no remote work.
Qualifications:
- High School Degree or Equivalent required
- 1+ year working knowledge or experience operating in a Data Center environment.
- Previous Security and/or Safety experience.
- Experience in report writing and incident response.
- Experience with Security Device functions, such as card readers, cameras, etc.
- Experience with Incident Command Structure, specifically tier 1 responder.
- Knowledge of Data center Safety and Security practices.
- Ability to work with multiple cross functional teams such as Data Center Operations,
- Logistics, Safety, XOC, etc. follow specific task instructions and provide necessary reporting.
- Ability to flex schedule as needed, including ability to work weekends, nights, holidays, as needed.
- Strong troubleshooting and communication skills to be able to analyze hardware and software problems; research and resolve complex issues; and interface with customers, manufacturers, and technical support staff.
- Ability to travel between assigned locations, including Data Centers , etc. as needed.
- Ability to stand or walk for extended periods of time with minimum rest or breaks.
- Strong written and spoken communication skills.
- Proficient in Office Suite. - Trained or willing to be CPR certified.
- COLO experience preferred.
Physical Expectations:
- Employee required to walk long distances repeatedly throughout the day.