Role Overview:
We are looking for aSenior L1 Data Center Engineerto support and maintain data center
infrastructure and ensure smooth operations. The role involves monitoring servers and network
devices, performing advanced first-level troubleshooting, supporting hardware installations, and
coordinating with L2/L3 teams for incident resolution. The candidate should have hands-on
experience in data center environments and infrastructure monitoring.
Key Responsibilities:
Monitordata center infrastructure, servers, and network devicesto ensure high
availability.
Performadvanced first-level troubleshootingfor hardware, connectivity, and
infrastructure issues.
Supportrack and stack activities including server installation, cabling, and labeling.
Performhealth checks of servers, storage, and network devices.
Manage and updateincident tickets and operational documentation.
Escalate complex issues toL2/L3 teamsas per escalation procedures.
Monitorpower, cooling, and environmental systems in the data center.
Coordinate with vendors forhardware replacement and maintenance activities.
Assist inpatching, firmware upgrades, and infrastructure maintenance tasks.
Ensuredata center security and access control compliance.
Provideguidance and support to junior L1 engineersduring shift operations.
Requirements
Technical Expertise
Hands-on experience withdata center infrastructure and operations.
Good understanding ofserver hardware, storage systems, and network equipment.
Knowledge ofLinux and Windows server environments.
Basic networking knowledge includingTCP/IP, VLANs, DNS, DHCP, and routing
fundamentals.
Experience withserver installation, cabling, and hardware troubleshooting.
Familiarity withremote management tools such as iLO, iDRAC, or IPMI.Exposure tovirtualization technologies such asVMware vSphere or Microsoft
Hyper-V.
Experience with monitoring tools like Nagios, Zabbix, or SolarWinds.
Ability to performinitial root cause analysis for incidents and outages.
Required Qualifications
Bachelor’s degree in Computer Science / Information Technology / Electronics / related
field
Diploma in IT / Networking / Hardware
Basic certificationinNetworking or Infrastructuresuch as:
Cisco Certified Network Associate (CCNA)
CompTIA Server+
Microsoft Certified: Azure Fundamentals
Red Hat Certified System Administrator (RHCSA)
- Locations
- Chennai, Tamil Nadu, India · Mumbai, Maharashtra, India
- Education
- bachelor degree, associate degree, and professional certificate