What you’ll be doing:
- Hardware installation & configuration of enterprise servers and cabling infrastructure.
- Hardware Break/Fix replacement of FRUs
- Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
- Troubleshooting and resolve Telco Connectivity issues.
- Troubleshoot & Replace Network Switch equipment.
- You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams.
- Documentation of activities and build/modify SOPs.
- Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
- System power supplies and cabling install, fix and repair.
- Install, Remove, tackle issues in hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
- Maintain asset inventory and update internal application as needed.
- Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
- Act within Service Level Agreements (SLA) on the tickets assigned to you in. your space.