Critical Facility Technician

Project Overview

Critical Facilities Technicians serve in a cross-functional role focused on supporting the day-to-day operation and maintenance of critical infrastructure systems within a mission-critical data center. This technician works under direct supervision of client facilities engineering staff to assist with inspections, documentation, troubleshooting support, basic PM inspections, and compliance tasks across electrical, mechanical, and building systems. The technician also conducts basic facility maintenance tasks involving but not limited to painting, drywall work, cleaning, changing light bulbs, and responding to plumbing issues.

Objectives

• Provide hands-on support to engineers in maintaining critical infrastructure
• Develop foundational knowledge of mechanical, electrical, and building systems
• Support preventive and corrective maintenance efforts across disciplines with an emphasis on HVAC
• Learn and follow all safety, compliance, and operational procedures

Responsibilities

Operational Support

• Assist senior staff in monitoring and recording data from Building Management Systems (BMS), Electrical Monitoring Systems (EMS), and other dashboards
• Perform data center rounds daily to visually inspect equipment and environments
• Report abnormalities to Level 2 or 3 personnel promptly
• Aid in preparing tools, supplies, and materials for scheduled work
• Assist other site teams with projects including building server rack frames/tables/carts, inventory tracking, project scope walks, cabling, and organizing materials

Critical Infrastructure Maintenance

• Support routine maintenance tasks under direct supervision (e.g., filter replacement, visual inspections, cleaning of equipment)
• Escort vendors and monitor work as directed by senior technicians
• Help track and log maintenance activities using CMMS or internal systems

Emergency Response

• Respond to alerts and alarms by notifying appropriate personnel
• Gather basic information and provide assistance during troubleshooting or remediation
• Participate in after-action documentation and learning sessions

System Monitoring & Documentation

• Complete inspection checklists, shift handover notes, and equipment logs
• Assist in updating as-built documents, asset inventory, and maintenance records
• Help prepare materials for compliance audits and internal reviews
• Close out assigned projects and follow up with facilities team with completion details

Compliance & Safety

• Follow all safety policies and wear assigned PPE
• Participate in mandatory safety drills and training
• Identify and report unsafe conditions or policy violations to senior staff

Collaboration

• Support electrical, mechanical, and IT infrastructure teams as needed
• Attend team meetings and actively participate in training programs
• Shadow experienced technicians and seek mentorship to build technical skills

Deliverables

• Completed walkthrough checklists and shift logs
• Accurate and timely equipment readings
• Updated maintenance tracking and asset data

Tools & Equipment

• Basic hand tools and toolkits
• Portable meters (e.g., temperature, humidity, voltage – with supervision)
• BMS/EMS terminals for observation and basic entry
• Personal Protective Equipment (PPE)
• Radios and mobile devices for communication

Qualifications

• OSHA 10 (General Industry)
• CPR/First Aid
• EPA 608 (if assisting HVAC tasks) – optional
• High school diploma or equivalent required
• 0–2 years of experience in facility support, maintenance, or technical environments
• Internships or apprenticeships in related fields are a plus

Performance Metrics

• Completion and accuracy of assigned tasks
• Responsiveness and reliability during shift assignments
• Supervisor and peer feedback
• Participation in training and continuous learning
• Adherence to safety and compliance procedures

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.